Just hit reply!
I’ve lost count the number of times where I have been left hanging for a reply. Or acknowledgement that they have received the message. It seems that to just hit reply is considered either unimportant or counter-productive.
Lets face it, with the number of mediums available (email, whatsapp, facebook, twitter, sms etc…) you would think that reaching out would be relatively easy. Especially when it all fits in a device the size of our palm!
Now that my slight rant is over, this is what I mean to say by “just hit reply”. It is about fostering and maintaining your existing network and just communicating. It can be sometimes a bit daunting when you have to send back a negative answer but leaving the other person in the dark is a lot worse. I have always encouraged all my contacts, clients, suppliers etc. them to get back to me regardless of the answer. I will respect you a lot more if you do. Even if it simply means by telling me that you will get back to me, just please hit reply!
I think this all stemmed from a few interviews that I have been to where I have been “promised” that they will get back to me. I was sceptical even despite the fact that he seemed pretty fixed on it. Well at least I was able to justify my scepticism. They never called me back and I never used the brand again.
Another time when communication and answering back is key, is in customer service. A fast food company the other week took over 3 weeks to get back to me. To be fair, when they did get bak to me, I got 3 phone calls in one day. There is communication and there is being annoying.
Don’t even get me started on those who feign that they have read it, or just read it in their notifications and ignore it. I think that is a rant I will save for another day 😉
The point I am trying to convey is that that try and force yourself to always and whenever possible to get back to someone as soon as possible. Even, as I said earlier, if it is just to tell them that you will take some time to do so. It may be a hard pill to swallow but with a little bit of practice it becomes easier and easier to swallow.